For customers within Australia:
Phone: 08 9227 1561
Email: mail@thethreadstudio.com
Payment: Visa, M/card, or bank transfer. For customers outside Australia:
Phone: + 61 8 9227 1561
Email: mail@thethreadstudio.com
Payment: Visa, M/card, bank transfer (using Wise) or, reluctantly, PayPal.
Payment Preferences:
Bank transfer and credit card are our prefered methods of taking payment.
PayPal a distant third, their fees are very high. For payment by credit card:
A simple but safe way to send card details, is to email the first eight digits, and then send the remainder of the details in a second mail. The emails will get to us via a different set of computers.
It is also safe phone details.
Credit card details are not held on our website.
For payment by bank transfer:
We send our bank account details to you.
Paperwork:
We always include a fully itemised tax invoice / receipt with your goods.